Our Mission
Quality Care exists to improve the life of our residents as they transition to their new home. We strive to provide outstanding care, kindness, and compassion for our residents. Diversity is important to our staff as we work to ensure all individuals are treated with respect and dignity.
Bruce D. Jones
Executive Director
As Executive Director since the purchase of Quality Care three years ago, he has been instrumental in building the care team, upgrading the facility, and setting the goal of outstanding service for our residents. He has a love of working with seniors and spending time listening to their stories about family, past experiences and hobbies. He has found residents just want someone to sit with them, listen and genuinely care about them as a person. “Our primary goal is to make our residents feel they are truly cared for and feel at home. Our staff is there to listen if they are having a bad day and do everything we can to bring a smile to their face.”
In addition to Executive Director of Quality Care, Bruce is also President of Jones Property Management & Realty, Inc. with extensive experience in land development, construction, financing, and property management. He joined his wife, Rebecca in their real estate company in 2012. The company has experienced a 100% growth in the property management business, consisting of multi-family, residential, commercial and Home Owners Association. With Bruce’s development experience he has assisted clients in purchasing commercial real estate, guiding them through all phases of due diligence, including financing, environmental, planning and zoning.
Prior to joining Jones Property Management & Realty, Inc. Bruce had 33 years of community banking experience, including 19 years as President and Chief Executive Officer. He served as chairman on numerous bank boards, and as President and CEO developed two highly successful community banks. In addition to banking, he has served on 30 community and non-profit boards throughout his career, and currently serves on the Economic Development Commission, Novant Health Presbyterian Health Medical Center Board and Novant Health Rowan Medical Center Board.
He is a graduate of Appalachian State University, with a B.S. degree in Business Administration/Banking & Finance. Bruce is a member of the Rowan/Salisbury Association of Realtors, Carolina Multiple Listing Service, and Greater Charlotte Apartment Association.
Martina Hitchman
Administrator
OUR FAMILY HAS GREAT PEACE OF MIND! My mother is a resident at Quality Care. She has lived there for a year and a half. I have been pleased with how well she has done in this facility since moving in. She has actually improved from where she resided previously. We visit daily and see the kind of care she is getting . The staff is attentive and caring. The director makes sure she is getting all services available for her. She meets with the residents to hear their suggestions and concerns regarding the facility that is their home. They have gone out of their way to make sure my mother is comfortable and well taken care of. That gives our family a great peace of mind knowing that she is in a place where she is respected and cared for.